How to Spot a Real from a Fake The Ordinary Product?

The very best means to ensure your product is genuine is to get directly from Deciem themselves. But that’s not so very easy if you live someplace that Deciem does not ship to or if your favourite product isn’t offered for whatever reason. The Tropika Club Team has assembled a guide to help you differentiate between the real from the fake. .

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Why should you be worried about fake The Ordinary Products?

Crucial note! If you believe the item you have is fake, don’t utilize it. Who knows what remains in there. At best it won’t function and also dodgy active ingredients can really create skin breakouts and allergies. We’ve assembled this overview to the very best of my understanding but skin care firms do transform their packaging and counterfeiters get better on a daily basis. The very best recommendations we can provide you is to ONLY PURCHASE FROM DECIEM ITSELF OR ONE OF IT’S ACCEPTED VENDORS it’s the only way to be secure. If you purchase a fake, there’s no chance to recognize what you’re putting on your face. Their procedures won’t be sanitary, the chemicals could be dangerous. There won’t be any actives. Plus you will be lining the pockets of offenders. If you buy from an unapproved vendors, even if you obtain the genuine item who the heck knows exactly how it was kept or for the length of time.

Where are the countries that Deciem ship to?

Head to the Deciem- Find Us page for approved sellers and to check if they deliver direct to your country, click the map in the top right corner of the screen.

Deciem itself ships to many destinations, 258 at the moment of writing-

• Canada
• USA
• UK
• Ireland
• Australia
• Netherlands
• Germany
• Spain
• France
• Italy
• South Korea
• Afghanistan
• Åland Islands
• Algeria
• American Samoa
• Andorra
• Anguilla
• Antarctica
• Antigua & Barbuda
• Argentina
• Armenia
• Aruba
• Austria
• Azerbaijan
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Belgium
• Belize
• Benin
• Bermuda
• Bhutan
• Bolivia
• Bonaire, Saint Eustatius & Saba
• Bosnia & Herzegovina
• Botswana
• Brazil
• British Indian Ocean Territory
• British Virgin Islands
• Brunei
• Bulgaria
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Cape Verdi
• Cayman Islands
• Central African Republic — République centrafricaine
• Chad — تشاد‎
• Chile
• China — 中国
• Christmas Island
• Cocos (Keeling) Islands
• Colombia
• Comoros — القمر‎
• Congo, DR
• Cook Islands
• Costa Rica
• Croatia — Hrvatska
• Cuba
• Curaçao
• Cyprus — Κύπρος
• Czechia — Česko
• Denmark — Danmark
• Djibouti — جيبوتي‎
• Dominica
• Dominican Republic — República Dominicana
• Ecuador
• Egypt — مصر
• El Salvador
• Equatorial Guinea — Guinée équatoriale
• Eritrea — إرتريا‎
• Estonia — Eesti
• Ethiopia — ኢትዮጵያ
• Falkland Islands
• Faroe Islands — Færøerne
• Fiji

• Finland — Suomi
• French Guiana — Guyane française
• French Polynesia — Polynésie française
• French Southern and Antarctic Lands — Terres australes et antarctiques françaises
• Gabon
• Gambia
• Georgia — საქართველო
• Ghana
• Gibraltar
• Greater China – Hong Kong SAR
• Greater China – Macau SAR
• Greater China – Taiwan — 台灣
• Greece — Ελλάδα
• Greenland — Kalaallit Nunaat
• Grenada
• Guadeloupe
• Guam — Guåhån
• Guatemala
• Guernsey
• Guinea — Guinée
• Guinea-Bissau — Guiné-Bissau
• Guyana
• Haiti — Haïti
• Honduras
• Hungary — Magyarország
• Iceland — Ísland
• India
• Indonesia
• Iran — ایران
• Iraq — العراق
• Isle of Man
• Israel — ישראל
• Ivory Coast — Côte d’Ivoire
• Jamaica
• Japan — 日本
• Jersey
• Jordan — الأردن
• Kazakhstan — Қазақстан
• Kenya
• Kiribati
• Kosovo — Kosova
• Kuwait — الكويت
• Kyrgyzstan — Кыргызстан
• Laos — ສປປລາວ
• Latvia — Latvija
• Lebanon — لبنان
• Lesotho
• Liberia
• Libya — ‏ليبيا
• Liechtenstein
• Lithuania — Lietuva
• Luxembourg — Luxemburg
• Macedonia — Македонија
• Madagascar
• Malawi
• Malaysia
• Maldives — ދިވެހިރާއްޖޭގެ
• Mali
• Malta
• Marshall Islands
• Martinique
• Mauritania — موريتانيا
• Mauritius
• Mayotte
• Mexico — México
• Micronesia
• Minor Outlying Islands US
• Moldova
• Monaco
• Mongolia — Монгол улс
• Montenegro — Црна Гора
• Montserrat
• Morocco — المغرب
• Mozambique — Moçambique
• Myanmar — မြန်မာ
• Namibia — Namibië
• Nauru
• Nepal — नेपाल
• New Caledonia — Nouvelle-Calédonie
• New Zealand
• Nicaragua
• Niger
• Nigeria
• Niue
• Norfolk Island
• North Korea — 북한
• Northern Mariana Islands
• Norway — Noreg
• Oman — عمان
• Pakistan
• Palau
• Palestine — فلسطين
• Panama — Panamá
• Papua New Guinea
• Paraguay — Paraguái
• Peru — Piruw
• Philippines
• Pitcairn Islands
• Poland — Polska
• Portugal
• Puerto Rico
• Qatar — قطر
• Republic of the Congo — République du Congo
• Réunion — La Réunion
• Romania — România
• Russia — Россия
• Rwanda
• Saint Barthélemy — Saint-Barthélemy
• Saint Helena
• Saint Kitts and Nevis
• Saint Lucia
• Saint Martin — Saint-Martin
• Saint Pierre and Miquelon — Saint-Pierre-et-Miquelon
• Saint Vincent and the Grenadines
• Samoa
• San Marino
• São Tomé and Príncipe — São Tomé e Príncipe
• Saudi Arabia — العربية السعودية
• Senegal — Sénégal
• Serbia — Србија
• Seychelles — Sesel
• Sierra Leone
• Singapore — 新加坡
• Sint Maarten
• Slovakia — Slovensko
• Slovenia — Slovenija
• Solomon Islands
• Somalia — الصومال‎‎
• South Africa
• South Georgia
• South Sudan
• Sri Lanka — ශ්‍රී ලංකාව
• Sudan — السودان
• Suriname
• Svalbard and Jan Mayen — Svalbard og Jan Mayen
• Swaziland
• Sweden — Sverige
• Switzerland — Suisse
• Syria — سوريا
• Tajikistan — Таджикистан
• Tanzania
• Thailand — ประเทศไทย
• Timor-Leste
• Togo
• Tokelau
• Tonga
• Trinidad and Tobago
• Tunisia — تونس
• Turkey — Türkiye
• Turkmenistan — Туркмения
• Turks and Caicos Islands
• Tuvalu
• Uganda
• Ukraine — Україна
• United Arab Emirates — دولة الإمارات العربية المتحدة
• Uruguay
• Uzbekistan — Узбекистан
• Vanuatu
• Vatican City — Vaticano
• Venezuela
• Vietnam — Việt Nam
• Virgin Islands US
• Wallis and Futuna — Wallis et Futuna
• Western Sahara
• Yemen — اليَمَن
• Zambia

Who are the Genuine Sellers and Distributors for The Ordinary?

These are the ones on Deciem’s site (this page doesn’t open on all devices, so we’ve put the list here)-

• Canada– Well.ca, Curlique Beauty, Socialite, Sephora, Hudson’s Bay
• UK– Boots, Face the Future, ASOS, Cult Beauty, Beauty Bay, Grooming Clinic, QVC, Fenwick, Harvey Nichols, Oxygen Boutique, Pretty Little Thing, Look Fantastic, FeelUnique
• USA– Look Fantastic, Sephora, Pretty Little Thing, New-London-Chelsea, Skin Store
• Australia– Absolute Skin, Adore Beauty, ActiveSkin, Mr Brains & Brawn, Myers, Priceline, RY, Vim&Co, TheFreshGroup
• Austria– Douglas
• Belgium– Cosmicary
• Switzerland– Douglas 
• China– Byogo, Henrida, Magic Dealer, Tmall Oversea Warehouse
• Germany- Alsterhaus, Basler Beauty, Brueningen, Dergepflegtemann.de, Douglas, Kadewe, Oberpollingdr, Ohhh de Cologne, Purish, Stadt-Parfümerie Pieper, The Lucky Fish
• Denmark- Magasin
• Estonia- Beauty Republic
• Spain- Douglas, Druni
• France- Galeries Lafayette, Merci, Nocibé, Smallable
• Hong Kong- Sephora
• Croatia- Superskin
• Ireland- Arnotts, Brown Thomas, Cloud 10 Beauty 
• Iraq- Al Batul Group
• Italy- Douglas, La Rinascente
• Lithuania- Molecule 
• Norway- Beauty Heaven, Beth’s Beauty, H&M, Vita
• New Zealand- INÉS, LaFemmeBeauty
• Poland- Cosibella, Douglas, Drogeria Pigment, Glow Shop
• Portugal– Loja Zero
• Serbia– Metropoliten
• Sweden– Boozt, Eleven, H&M, Kronans Apotek, Lyko
• Singapore– Escentials
• Slovenia– Beautyology, Superskin
• Slovakia– Natureal
• Ukraine– Blue Mint, Cosibella, Happy Bunny

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How to tell if The Ordinary product is a fake?

If you’re familiar with the smell and consistency of a The Ordinary product, that will make it easier to notice if your new product is suspicious. Deciem doesn’t add fragrance to any of it’s The Ordinary products, so if your newest purchase has a perfume smell, it’s likely to be a fake.

Here are some brief descriptions to get you started-

• Euk 134 0.1% – oily consistency, brown colour, brown UV bottle, 
• Pycnogenol 5% – 15ml bottle, UV protected, brown, oily consistency, can have a warm feeling on application
• Resveratrol 3% + Ferulic Acid 3% – Brown oily consistency, Brown UV bottle, can have a warm feeling on application 
• Squalane Cleanser – a balmy texture, thick non runny texture
• Coverage Foundation– a fluid foundation, tends to look more yellow than the shade suggests
• Serum Foundation– a highly fluid foundation, light and runny  
• High Adherence Silicone Primer– a silicone based primer, a colourless silicone paste/cream
• High Spreadability Fluid Primer– a clear, runny colourless fluid
• AHA 30% + BHA 2% Peeling Solution– a dark red viscous liquid. The legendary red peel (aka AHA 30% BHA 2% Peeling Solution) is often copied as it is one of The Ordinary’s most popular products. Wethink some of the counterfeit products have a red dye added to give it that red colour, which can stain the skin. The Ordinary’s peel will not stain your skin, your face may be a little pink after use but that is from the inflammation it causes (it’s a strong product). It has a true red tone as opposed to pink.

• Azelaic Acid Suspension 10%– has a white colour and silicone feel
• Glycolic Acid 7% Toning Solution– a straw coloured water liquid
• LacticAcid 10% + HA– a peach/brown gel solution with a very specific smell. May sting on contact
• Lactic Acid 5% + HA– a peach/brown gel solution with a very specific smell. May sting on contact  
• Mandelic Acid 10% + HA– a clear runny serum with slightly oily feel
• Salicylic Acid 2% Masque– a black gritty paste
• Salicylic Acid 2% Solution– A clear gel solution, Deciem doesn’t make this any more
• Multi Peptide Serum for Hair Density– a clear serum with a thin oil like texture
• B-Oil– a green oil with a heavier texture and marine smell, brown UV bottle
• 100% Cold Pressed Virgin Marula Oil– a thin clear colourless oil, brown UV bottle
• 100% Organic Cold Pressed Borage Seed Oil– a light yellow oil with a cooking oil smell, brown UV bottle
• 100% Organic Cold Pressed Moroccan Argan Oil– brown UV bottle
• 100% Organic Cold Pressed Rose Hip Seed Oil– brown UV bottle
• 100% Organic Virgin Chia Seed Oil– brown UV bottle
• 100% Organic Virgin Sea Buckthorn Oil– brown UV bottle
• 100% Squalane– clear runny oil, UV bottle 
• 100% Plant Derived Hemi Squalane– brown UV bottle, very thin oil, very runny
• Hyaluronic Acid 2% + Vitamin B5– a clear colourless water based serum with a tacky feel as it dries down
• Marine Hyaluronics– a watery serum with a marine smell, absorbs without stickiness
• Amino Acids + B5– a runny serum with a light oil texture, may tingle on application
• 100% Niacinamide Powder– a fine white powder which dissolves easily in water
• Alpha Arbutin 2% + HA– a gel like water based serum with a slightly tacky finish
• Caffeine Solution 5% + EGCG– light brown, clear, sticky, water based serum in UV packaging
• Niacinamide 10% + Zinc 1%– a clear water based gel serum, clear bottle, comes in 30 and 60mls, you might get some white crust residue at the neck of the bottle where it dries-
• Buffet– a slightly cloudy water/gel serum with a tacky texture on application
• Buffet + Copper Peptides 1%– a light blue gel like water based serum
• Argireline Solution 10%– a watery, clear colourless serum
• Matrixyl 10% + HA– a clear, colourless serum
• Granactive Retinoid 2% Emulsion– a light yellow, opaque creamy serum
• Granactive Retinoid 2% in Squalane– a light yellow oil in a UV protective brown bottle
• Granactive Retinoid 5% in Squalane– a light yellow oil in a UV protective brown bottle
• Retinol 0.2% in Squalane– a yellow brown oil in a UV protective brown bottle
• Retinol 0.5% in Squalane-a yellow brown oil in a UV protective brown bottle
• Retinol 1% in Squalane– a dark yellow/brown oil in a UV protective brown bottle
• Mineral UV Filters SPF 30 with Antioxidants–
• Ascorbic Acid 8% + Alpha Arbutin 2% – can have a warm feeling on application, yellow colour, oily texture
• Ascorbyl Glucoside 12%– clear, watery serum
• Ascorbyl Isotetrapalmitate 20% +Vitamin F– clear, colourless, oily feeling serum
• Ethylated Ascorbic Acid 15%  Solution– a clear, thin, dry oil
• Magnesium Ascorbyl Phosphate 10%– an emollient cream with a slight brown hue, slight odour reminiscent of baking, in a tube
• Vitamin C Suspension 23% + HA Spheres 2%– a white grainy cream with a sticky texture on application, in a tube
• Vitamin C Suspension 30%  in Silicone– a white silicone textured cream
• 100% Ascorbic Acid Powder– a very fine pure white powder in a jar

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How to spot a fake The Ordinary packaging?

• The box – The card box should have a sort of velvety feel to it rather than shiny and glossy.
• The text – Deciem has some variations to it’s packaging, so your genuine product may well not match a photo you find on the net. There are subtle differences in wording, units of volume and positioning of the text. Below is an example- these boxes are both real Deciem, you can see differences in the boldness of the text and font. Sometimes it says U.S. after the fl oz. If you see this on your product, it’s not necessarily a copy. This is why it’s so difficult to spot.

• The cap– Recently all the lids/caps coming from Deciem are a bit wonky. We have had lots of reports of lids not screwing on properly, products leaking etc. And these are genuine products. There is always a little gap between the cap and the bottle. The cap has six deep vertical indents. Some of the fakes have more superficial indents. 

• The pipette– The bulb of the pipette on real products is soft and white or white/grey. I have read reports that fake The Ordinary products come with a firmer bulb that can appear more yellow white. There will be a small gap between the bulb and the cap on an original product. The glass portion is quite sturdy.
• The silver stripe– There is a silver stripe that runs around the box. It’s not grey, it has a metallic sheen to it when you hold it up to the light.
• The tube– if your have a suspicious product that comes in a tube, the colour of the tube is very specific, it’s a light bronze colour. The batch number will be at the top of the tube, like this-

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