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How to Spot a Real from a Fake The Ordinary Product?

The very best means to ensure your product is genuine is to get directly from Deciem themselves. But that’s not so very easy if you live someplace that Deciem does not ship to or if your favourite product isn’t offered for whatever reason. The Tropika Club Team has assembled a guide to help you differentiate between the real from the fake. .

No Time to Read? Here’s a Snappy Summary of This Article

  • Check the packaging: Look for spelling errors, different fonts, or missing information on the label.
  • Check the product: Compare the color, texture, and smell of the product with the original one, or look for signs of tampering or contamination.
  • Check the price: Be wary of products that are significantly cheaper than the original ones, or that are sold in bulk or without receipts.
  • Check the seller: Buy from authorized retailers or reputable online platforms, and avoid sellers that have poor reviews, no contact details, or no return policy.
  • Check the batch code: Verify the batch code on the product with the official website or app of The Ordinary, and avoid products that have expired or invalid codes.
  • Report fake products: If you suspect that you have bought a fake product, report it to the seller, the platform, or the authorities, and seek medical attention if you experience any adverse reactions.

Why should you be worried about fake The Ordinary Products?

Crucial note! If you believe the item you have is fake, don’t utilize it. Who knows what remains in there. At best it won’t function and also dodgy active ingredients can really create skin breakouts and allergies. We’ve assembled this overview to the very best of my understanding but skin care firms do transform their packaging and counterfeiters get better on a daily basis. The very best recommendations we can provide you is to ONLY PURCHASE FROM DECIEM ITSELF OR ONE OF IT’S ACCEPTED VENDORS it’s the only way to be secure. If you purchase a fake, there’s no chance to recognize what you’re putting on your face. Their procedures won’t be sanitary, the chemicals could be dangerous. There won’t be any actives. Plus you will be lining the pockets of offenders. If you buy from an unapproved vendors, even if you obtain the genuine item who the heck knows exactly how it was kept or for the length of time.

Where are the countries that Deciem ship to?

Head to the Deciem- Find Us page for approved sellers and to check if they deliver direct to your country, click the map in the top right corner of the screen.

Deciem itself ships to many destinations, 258 at the moment of writing-

  • Canada
  • USA
  • UK
  • Ireland
  • Australia
  • Netherlands
  • Germany
  • Spain
  • France
  • Italy
  • South Korea
  • Afghanistan
  • Åland Islands
  • Algeria
  • American Samoa
  • Andorra
  • Anguilla
  • Antarctica
  • Antigua & Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius & Saba
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verdi
  • Cayman Islands
  • Central African Republic — République centrafricaine
  • Chad — تشاد‎
  • Chile
  • China — 中国
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros — القمر‎
  • Congo, DR
  • Cook Islands
  • Costa Rica
  • Croatia — Hrvatska
  • Cuba
  • Curaçao
  • Cyprus — Κύπρος
  • Czechia — Česko
  • Denmark — Danmark
  • Djibouti — جيبوتي‎
  • Dominica
  • Dominican Republic — República Dominicana
  • Ecuador
  • Egypt — مصر
  • El Salvador
  • Equatorial Guinea — Guinée équatoriale
  • Eritrea — إرتريا‎
  • Estonia — Eesti
  • Ethiopia — ኢትዮጵያ
  • Falkland Islands
  • Faroe Islands — Færøerne
  • Fiji
  • Finland — Suomi
  • French Guiana — Guyane française
  • French Polynesia — Polynésie française
  • French Southern and Antarctic Lands — Terres australes et antarctiques françaises
  • Gabon
  • Gambia
  • Georgia — საქართველო
  • Ghana
  • Gibraltar
  • Greater China – Hong Kong SAR
  • Greater China – Macau SAR
  • Greater China – Taiwan — 台灣
  • Greece — Ελλάδα
  • Greenland — Kalaallit Nunaat
  • Grenada
  • Guadeloupe
  • Guam — Guåhån
  • Guatemala
  • Guernsey
  • Guinea — Guinée
  • Guinea-Bissau — Guiné-Bissau
  • Guyana
  • Haiti — Haïti
  • Honduras
  • Hungary — Magyarország
  • Iceland — Ísland
  • India
  • Indonesia
  • Iran — ایران
  • Iraq — العراق
  • Isle of Man
  • Israel — ישראל
  • Ivory Coast — Côte d’Ivoire
  • Jamaica
  • Japan — 日本
  • Jersey
  • Jordan — الأردن
  • Kazakhstan — Қазақстан
  • Kenya
  • Kiribati
  • Kosovo — Kosova
  • Kuwait — الكويت
  • Kyrgyzstan — Кыргызстан
  • Laos — ສປປລາວ
  • Latvia — Latvija
  • Lebanon — لبنان
  • Lesotho
  • Liberia
  • Libya — ‏ليبيا
  • Liechtenstein
  • Lithuania — Lietuva
  • Luxembourg — Luxemburg
  • Macedonia — Македонија
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives — ދިވެހިރާއްޖޭގެ
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania — موريتانيا
  • Mauritius
  • Mayotte
  • Mexico — México
  • Micronesia
  • Minor Outlying Islands US
  • Moldova
  • Monaco
  • Mongolia — Монгол улс
  • Montenegro — Црна Гора
  • Montserrat
  • Morocco — المغرب
  • Mozambique — Moçambique
  • Myanmar — မြန်မာ
  • Namibia — Namibië
  • Nauru
  • Nepal — नेपाल
  • New Caledonia — Nouvelle-Calédonie
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North Korea — 북한
  • Northern Mariana Islands
  • Norway — Noreg
  • Oman — عمان
  • Pakistan
  • Palau
  • Palestine — فلسطين
  • Panama — Panamá
  • Papua New Guinea
  • Paraguay — Paraguái
  • Peru — Piruw
  • Philippines
  • Pitcairn Islands
  • Poland — Polska
  • Portugal
  • Puerto Rico
  • Qatar — قطر
  • Republic of the Congo — République du Congo
  • Réunion — La Réunion
  • Romania — România
  • Russia — Россия
  • Rwanda
  • Saint Barthélemy — Saint-Barthélemy
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin — Saint-Martin
  • Saint Pierre and Miquelon — Saint-Pierre-et-Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • São Tomé and Príncipe — São Tomé e Príncipe
  • Saudi Arabia — العربية السعودية
  • Senegal — Sénégal
  • Serbia — Србија
  • Seychelles — Sesel
  • Sierra Leone
  • Singapore — 新加坡
  • Sint Maarten
  • Slovakia — Slovensko
  • Slovenia — Slovenija
  • Solomon Islands
  • Somalia — الصومال‎‎
  • South Africa
  • South Georgia
  • South Sudan
  • Sri Lanka — ශ්‍රී ලංකාව
  • Sudan — السودان
  • Suriname
  • Svalbard and Jan Mayen — Svalbard og Jan Mayen
  • Swaziland
  • Sweden — Sverige
  • Switzerland — Suisse
  • Syria — سوريا
  • Tajikistan — Таджикистан
  • Tanzania
  • Thailand — ประเทศไทย
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia — تونس
  • Turkey — Türkiye
  • Turkmenistan — Туркмения
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine — Україна
  • United Arab Emirates — دولة الإمارات العربية المتحدة
  • Uruguay
  • Uzbekistan — Узбекистан
  • Vanuatu
  • Vatican City — Vaticano
  • Venezuela
  • Vietnam — Việt Nam
  • Virgin Islands US
  • Wallis and Futuna — Wallis et Futuna
  • Western Sahara
  • Yemen — اليَمَن
  • Zambia

Who are the Genuine Sellers and Distributors for The Ordinary?

These are the ones on Deciem’s site (this page doesn’t open on all devices, so we’ve put the list here)-

  • Canada– Well.ca, Curlique Beauty, Socialite, Sephora, Hudson’s Bay
  • UK– Boots, Face the Future, ASOS, Cult Beauty, Beauty Bay, Grooming Clinic, QVC, Fenwick, Harvey Nichols, Oxygen Boutique, Pretty Little Thing, Look Fantastic, FeelUnique
  • USA– Look Fantastic, Sephora, Pretty Little Thing, New-London-Chelsea, Skin Store
  • Australia– Absolute Skin, Adore Beauty, ActiveSkin, Mr Brains & Brawn, Myers, Priceline, RY, Vim&Co, TheFreshGroup
  • Austria– Douglas
  • Belgium– Cosmicary
  • Switzerland– Douglas 
  • China– Byogo, Henrida, Magic Dealer, Tmall Oversea Warehouse
  • Germany- Alsterhaus, Basler Beauty, Brueningen, Dergepflegtemann.de, Douglas, Kadewe, Oberpollingdr, Ohhh de Cologne, Purish, Stadt-Parfümerie Pieper, The Lucky Fish
  • Denmark- Magasin
  • Estonia- Beauty Republic
  • Spain- Douglas, Druni
  • France- Galeries Lafayette, Merci, Nocibé, Smallable
  • Hong Kong- Sephora
  • Croatia- Superskin
  • Ireland- Arnotts, Brown Thomas, Cloud 10 Beauty 
  • Iraq- Al Batul Group
  • Italy- Douglas, La Rinascente
  • Lithuania- Molecule 
  • Norway- Beauty Heaven, Beth’s Beauty, H&M, Vita
  • New Zealand- INÉS, LaFemmeBeauty
  • Poland- Cosibella, Douglas, Drogeria Pigment, Glow Shop
  • Portugal– Loja Zero
  • Serbia– Metropoliten
  • Sweden– Boozt, Eleven, H&M, Kronans Apotek, Lyko
  • Singapore– Escentials
  • Slovenia– Beautyology, Superskin
  • Slovakia– Natureal
  • Ukraine– Blue Mint, Cosibella, Happy Bunny

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How to tell if The Ordinary product is a fake?

If you’re familiar with the smell and consistency of a The Ordinary product, that will make it easier to notice if your new product is suspicious. Deciem doesn’t add fragrance to any of it’s The Ordinary products, so if your newest purchase has a perfume smell, it’s likely to be a fake.

Here are some brief descriptions to get you started-

  • Euk 134 0.1% – oily consistency, brown colour, brown UV bottle, 
  • Pycnogenol 5% – 15ml bottle, UV protected, brown, oily consistency, can have a warm feeling on application
  • Resveratrol 3% + Ferulic Acid 3% – Brown oily consistency, Brown UV bottle, can have a warm feeling on application 
  • Squalane Cleanser – a balmy texture, thick non runny texture
  • Coverage Foundation– a fluid foundation, tends to look more yellow than the shade suggests
  • Serum Foundation– a highly fluid foundation, light and runny  
  • High Adherence Silicone Primer– a silicone based primer, a colourless silicone paste/cream
  • High Spreadability Fluid Primer– a clear, runny colourless fluid
  • AHA 30% + BHA 2% Peeling Solution– a dark red viscous liquid. The legendary red peel (aka AHA 30% BHA 2% Peeling Solution) is often copied as it is one of The Ordinary’s most popular products. Wethink some of the counterfeit products have a red dye added to give it that red colour, which can stain the skin. The Ordinary’s peel will not stain your skin, your face may be a little pink after use but that is from the inflammation it causes (it’s a strong product). It has a true red tone as opposed to pink.

How to spot a fake The Ordinary packaging?

  • The box – The card box should have a sort of velvety feel to it rather than shiny and glossy.
  • The text – Deciem has some variations to it’s packaging, so your genuine product may well not match a photo you find on the net. There are subtle differences in wording, units of volume and positioning of the text. Below is an example- these boxes are both real Deciem, you can see differences in the boldness of the text and font. Sometimes it says U.S. after the fl oz. If you see this on your product, it’s not necessarily a copy. This is why it’s so difficult to spot.
  • The cap– Recently all the lids/caps coming from Deciem are a bit wonky. We have had lots of reports of lids not screwing on properly, products leaking etc. And these are genuine products. There is always a little gap between the cap and the bottle. The cap has six deep vertical indents. Some of the fakes have more superficial indents. 
  • The pipette– The bulb of the pipette on real products is soft and white or white/grey. I have read reports that fake The Ordinary products come with a firmer bulb that can appear more yellow white. There will be a small gap between the bulb and the cap on an original product. The glass portion is quite sturdy.
  • The silver stripe– There is a silver stripe that runs around the box. It’s not grey, it has a metallic sheen to it when you hold it up to the light.
  • The tube– if your have a suspicious product that comes in a tube, the colour of the tube is very specific, it’s a light bronze colour. The batch number will be at the top of the tube, like this-


The Ordinary is a popular skincare brand that offers high-quality products at affordable prices. But because of its popularity, there are also many fake products that try to imitate it. How can you tell the difference between a real and a fake The Ordinary product? Here are some tips to help you out:

  • Look at the packaging carefully. Fake products often have spelling mistakes, different fonts, or missing information on the label. The packaging may also look cheap, flimsy, or damaged. The real products have clear and consistent labels with all the necessary details.
  • Compare the product with the original one. Fake products may have a different color, texture, or smell than the original ones. They may also be too watery, too thick, or too oily. The real products have a specific color, texture, and smell that match the ingredients and formulation.
  • Check the price and the quantity. Fake products are usually much cheaper than the original ones, or they are sold in bulk or without receipts. They may also have a different size or volume than the original ones. The real products have a reasonable price and a standard size or volume that match the official website.
  • Buy from a trusted seller. Fake products are often sold by unauthorized retailers or shady online platforms. They may have poor reviews, no contact details, or no return policy. The real products are sold by authorized retailers or reputable online platforms that have good reviews, contact details, and return policy.
  • Verify the batch code. Fake products may have an expired or invalid batch code on the product. The batch code is a series of numbers and letters that indicate the date and place of production. The real products have a valid batch code that you can check on the official website or app of The Ordinary.
  • Report fake products if you find them. Fake products are not only a waste of money, but they can also harm your skin or health. If you suspect that you have bought a fake product, report it to the seller, the platform, or the authorities. You can also seek medical attention if you experience any adverse reactions.


The Ordinary is a great skincare brand that offers effective and affordable products for various skin concerns. However, because of its popularity, there are also many fake products that try to copy it. To avoid buying fake products, you need to be careful and vigilant when shopping online or offline. You need to check the packaging, the product, the price, the seller, and the batch code of the product before buying it. You also need to report fake products if you find them and seek medical help if you need it.

By following these tips, you can protect yourself from fake products and enjoy the benefits of The Ordinary’s genuine products. You can also share this article with your friends and family who love The Ordinary so they can spot fake products too.

At Tropika Club Magazine, we love The Ordinary and we want you to love it too. That’s why we created this guide to help you spot fake products and buy real ones. We hope you found this article helpful and informative. If you have any questions or feedback, feel free to leave a comment below or contact us anytime.

Thank you for reading Tropika Club Magazine! Stay tuned for more beauty tips and tricks from us! 😊


Frequently Asked Questions (FAQ)

Q: Where can I buy The Ordinary products in Singapore?

A: You can buy The Ordinary products from authorized retailers or reputable online platforms in Singapore. Some of the online platforms that sell The Ordinary products are Sephora, Hush, and The Ordinary’s official website. You can also check the store locator on The Ordinary’s website to find the nearest physical store.

Q: How can I check the authenticity of The Ordinary products online?

A: You can check the authenticity of The Ordinary products online by verifying the batch code on the product with the official website or app of The Ordinary. The batch code is a series of numbers and letters that indicate the date and place of production. You can enter the batch code on the website or app and see if it matches the product information. You can also compare the product images and descriptions with the official website to spot any discrepancies.

Q: What are some of the benefits of using The Ordinary products?

A: The Ordinary products offer effective and affordable solutions for various skin concerns. They use high-quality ingredients and clinical formulations that are backed by science. They also have a transparent and ethical approach to skincare, with no animal testing, no parabens, no sulfates, no mineral oil, and no fragrance. Some of the popular products from The Ordinary are Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Squalane Cleanser, and Glycolic Acid 7% Toning Solution.

Q: What are some of the risks of using fake The Ordinary products?

A: Fake The Ordinary products are not only a waste of money, but they can also harm your skin or health. Fake products may contain harmful or unknown ingredients that can cause allergic reactions, irritation, inflammation, infection, or even permanent damage to your skin. Fake products may also have a different formulation or concentration than the original ones, which can affect their effectiveness or safety. Fake products may also have expired or contaminated ingredients that can pose a health risk.

Q: How can I contact The Ordinary if I have any questions or feedback?

A: You can contact The Ordinary by email, phone, or social media. Their email address is [email protected]. Their phone number is +1 800 513 6088. Their social media accounts are @deciem and @theordinary on Instagram, @deciemchatroom on Facebook, and @deciem on Twitter. You can also visit their website for more information and resources.

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Terence is the deputy editor for Tropika Club Magazine. He is an analytical individual who enjoys learning about animals and different cultures. He has a curious mind and is always seeking knowledge and understanding. Terence is also a friendly and approachable person who enjoys making connections with others. He is passionate about his work in the publishing industry and takes pride in his collaborations with authors and editors.

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